frequently asked questions

BOGO Fundraising Reward FAQs

  • What are BOGO Fundraising Rewards?
  • Jamba believes in giving back and supporting our local communities! To help, we offer Buy One Get One (BOGO) Fundraising Rewards cards to charitable and non-profit organizations for them to resell to the public, raising funds for their organization in the process. Each Rewards card includes a Reward code which, when loaded into the Jamba app or online loyalty account, will unlock 6 Buy One Get One Smoothie offers.
  • How can charitable or non-profit organizations obtain BOGO Fundraising Reward Cards?
  • Simply stop into or call your local Jamba location and ask. Find your local Jamba store.
  • Can customers not affiliated with a charitable or non-profit organization purchase these cards from Jamba?
  • No, this program is designed to exclusively support local charitable and fundraising efforts. If your favorite charitable or non-profit organizations do not have Jamba BOGO Fundraising Rewards available, let them know you’d be interested in supporting them in this way and send them to their local Jamba location for more information.
  • How do I unlock my BOGO Fundraising Rewards in my loyalty Account?
  • Redemption of BOGO Fundraising Rewards requires the Jamba app and a registered loyalty account. Once you have completed loyalty registration, within the app simply tap Rewards, tap Unlock Reward Code and enter your Reward Code shown on the back of the physical BOGO Fundraising Reward card. Once unlocked in your loyalty account, you can dispose of the physical card.
  • How do I redeem my BOGO Fundraising Reward in-store?
  • You will need to first download the Jamba app, register your loyalty account and unlock the Reward Code in your loyalty account. Once completed, to redeem your BOGO Reward in store, simply open your app and tap Rewards, scroll down to the QR code and display it to the cashier at checkout.
  • How do I redeem my BOGO Fundraising Rewards for orders placed online via the app?
  • You will need to first download the Jamba app, register your loyalty account and unlock the Reward Code in your loyalty account. Once completed, to redeem your BOGO Reward for online orders placed through the app, simply place your order by tapping “Order”, select at least two smoothies, proceed to checkout and scroll down to tap “Redeem” on your BOGO Smoothie Reward.
  • How do I redeem my BOGO Fundraising Rewards for orders placed online via desktop?
  • You will need to first download the Jamba app, register your loyalty account and unlock the Reward Code in your loyalty account. Once completed, visit www.jamba.com and sign in with your loyalty account credentials. Click “Order Now” and place your order, selecting at least two smoothies. On the right side of the screen under your Order Contents, click “Apply Reward” button next to your BOGO Smoothie reward then click “Proceed to Checkout”.
  • Do BOGO Fundraising Rewards expire?
  • Yes, BOGO Fundraising Rewards will expire six months from the date they are loaded into your loyalty account.
  • Can I use Multiple BOGO Fundraising Rewards in one visit or online order?
  • BOGO Fundraising Rewards are limited to one offer per guest check.
  • Can I combine other loyalty rewards, promotional offers or other discounts with BOGO Fundraising Rewards redemption?
  • No, BOGO Fundraising Rewards cannot be combined with any other offer or discount.

This One’s On Us Reward Card FAQs

  • What are This One’s On Us Reward Cards?
  • This One’s On Us cards are a reward card valid for a single free food or beverage menu item redeemable at participating Jamba locations.
  • Can customers or businesses purchase This One’s On Us Rewards Cards?
  • No, this program is leveraged internally by Jamba for marketing and other purposes.
  • How do I unlock my This One’s On Us Card Reward in my loyalty account?
  • Redemption of a This One’s On Us Reward requires the Jamba app and a registered loyalty account. Once you have completed loyalty registration, within the app simply tap Rewards, tap Unlock Reward Code and enter your Reward Code shown on the back of the physical This One’s On Us Reward Card. Once unlocked in your loyalty account, you can dispose of the physical card. Or you can present the card in person to the cashier during checkout at participating Jamba locations.
  • How do I redeem my This One’s On Us Reward in-store?
  • You will need to first download the Jamba app, register your loyalty account and unlock the Reward Code in your loyalty account. Once completed, to redeem your This One’s On Us Reward in-store, simply open your app and tap Rewards, scroll down to the QR code and display it to the cashier at checkout.  If you do not have the Jamba app, you can present the card in person to the cashier during checkout at participating Jamba locations.
  • How do I redeem my This One’s On Us Reward for orders placed online via the app?
  • You will need to first download the Jamba app, register your loyalty account and unlock the Reward Code in your loyalty account. Once completed, to redeem your This One’s On Us Reward online via the app, place your order by tapping “Order,” select at least one food or beverage item, proceed to checkout and scroll down to tap “Redeem” on your This One’s On Us Reward.
  • How do I redeem my This One’s On Us Reward for orders placed online via desktop?
  • You will need to first download the Jamba app, register your loyalty account and unlock the Reward Code in your loyalty account. Once completed, visit www.jamba.com and sign in with your loyalty account credentials. Click “Order Now” and place your order including at least one food or beverage item. On the right side of the screen under your Order Contents, click “Apply Reward” button next to your This One’s On Us Reward, then click “Proceed to Checkout.”
  • Do This One’s On Us Rewards expire?
  • No, This One’s On Us Rewards do not currently expire.
  • Can I use more than one This One’s On Us Rewards in one visit or online order?
  • This One’s On Us Rewards are limited to one offer per guest check.
  • Can I combine other loyalty rewards, promotional offers or other discounts with This One’s On Us redemption?
  • No, This One’s On Us Rewards cannot be combined with any other offer or discount.

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